To set your cafe or restaurant business apart from the rest and be counted, you must provide the most exquisite experience to customers. It is the customer satisfaction that sets the best apart from the rest. It might appear that focusing on aesthetics and quality of food and beverages are good enough for providing good customer experience, but you must value the comfort factor that plays a crucial role in customer satisfaction. In this regard, the hospitality service and cafe furniture are essential contributors to making customers feel comfortable. You must choose furniture that offers comfort and fits into space effortlessly without obstructing movement of people around it. Moreover, the furniture also contributes to the aesthetics of the place by blending well with the interior.
When you are setting up a cafe, the business economics revolves around space utilization. You have to learn to place furniture in such manner that even the nooks and crevices that appear to be dead spaces can become generating revenue spots. Knowing how to layout the tables, cafe chairs Melbourne and stools so that space remains filled without crowding leads to business maximization. In this context, it is essential to have good knowledge about the different types of cafe furniture available so that you can utilize the best ones that help to achieve the goals of customer comfort and business. The furniture has to be durable enough to provide the best return on investment. When you are just launching your cafe business, here are some things to consider.
Even before you start toying with the ideas of furniture layout in your cafe, you must evaluate well all usable spaces in the premises suitable for serving customers. Take into consideration the local codes that stipulate the area (square foot) that you can allocate per customer and also determine the aisle width. Having met the minimal legal requirements, see how much excess space you have to play around with. Contact the local government and agencies, especially the fire department to know about the permissible limits of measurements.
Since the seating comfort depends on the space allocates per customer, you should try to work out what would be optimal and how much more you can fit into it. Make adjustments wherever necessary but try to offer the maximum space that equates with the expected business returns. Usually, 18 inches is the minimum distance to maintain between tables, but the more you can afford, better would be the customer sitting experience.
Be flexible with the plan because the ground realities might necessitate some changes that you must be ready to accommodate. Space planning is critical because the business returns depend on how well you do the arithmetic by utilizing even the smallest space without compromising on customer comfort.
Whatever furniture you might select, it must have a relation to your long-term business plans and goals. Furniture is a capital investment, and you must spend wisely so that the returns regarding usage justify the expenditure. Use good quality furniture meant for a commercial purpose that can withstand the stress of public use year after year for many years. The quality of the furniture is not restricted only to the durability aspect but extends much beyond it.
Restaurant hygiene is critical for ensuring satisfaction of customers, and the cafe furniture plays an important role to ensure good hygiene. The furniture must be easy to clean by wiping after customers leave the table and if you are using upholstered seats or chairs; the fabric must be stain proof (resistant) as well as colorfast. Match the fabric texture and design as well as the looks of the furniture with the overall design and colors of the interior.
The marks of quality
While you can select trusted brands to ensure the right quality of cafe furniture, you can also use non-branded products provided it has proper safety and quality certification. Insist on furniture that complies with the guidelines of Australasian Furnishing Research and Development Institute (AFRDI). The AFRDI certified furniture fit for extensive use in cafes, restaurants and other areas of the hospitality industry. The strength, durability, safety, stability and flammability aspects of furniture are inspected and certified by the authorities.
To decide on the furniture style, refer to the furniture layout and ascertain how much flexible it is so that you can either go for anchored furniture or portable type. In anchored furniture, the piece of furniture remains firmly fixed to the walls or floor like the booths you see in restaurants. The advantage of using portable furniture is that it gives you the option of changing the design layout occasionally to give a fresh look to the place by doing some makeover. It also helps to accommodate some extra customers, provided you can achieve it without causing any discomfort to them. Depending on the space available and the scale of business, it is better to have a mix of fixed and portable furniture. However, bear in mind that you should allow wheelchair-borne customers to access to 5% tables and ensure that both types of furniture comply with the requirement.
The shape of furniture can affect customer experience at cafes and restaurants. Mix and match round tables with square and rectangular ones because roundtables are excellent for engaging in conversation as it brings people closer while the square or rectangular tables are highly spaced efficient. Besides considering the number of seats at each table to ascertain its size, you must also consider the size of serving trays and its shape as well as numbers. Tables meant for two persons are ideal for providing an intimate cafe experience and it also helps to make use of smaller spaces efficiently. Moreover, these smaller tables can become an extension to other tables to expand the tablespace.
After you have placed the furniture in place, get a feel of it to gauge the probable experience of customers for whom you have made the arrangement.